Shipping and returns

Delivery time

The fossils and / or minerals are sent within two working days after payment. Shipments within Europe usually take 1-2 weeks although Southern Europe may take a bit longer. Shipments to the US, Asia and Australia usually take 1-3 weeks depending on the size of the package. Note that we depend on the postal service and we cannot influence the speed of the shipment. When packaging your purchases, we always take the utmost care using high-quality packaging material.

 

Shipping

For shipping, we will use PostNL While they are very reliable, they are also expensive, especially when your item is just heavy enough to fall into a more expensive shipping category. But we will try to ship everything as cheap as possible in a safe way. Shipping costs are always stated with an order.

Weight (Gram) NL Eur 1 Eur 2 Rest
0 – 20 €0.91 €13.00 €18.50 €29.30
20 – 50 €1.82 €13.00 €18.50 €29.30
50 – 100 €2.73 €13.00 €18.50 €29.30
100 – 350 €3.64 €13.00 €18.50 €29.30
350 en hoger €7.25 €13.00 €18.50 €29.30

Eur1 are the following countries: Belgium, Denmark (excl. Faroe Islands and Greenland), Germany, France, (incl. Corsica and Monaco), Italy (excl. San Marino and Vatican City), Luxembourg, Austria, Spain (incl. Balearic Islands, excl. Canary Islands), Sweden.

Eur2 the remaining European countries excluding Russia. 

Rest is the rest of the world.

Expect for the Netherlands, all fossils and minerals are send in a package even the small ones. This is in accordance with international postal law. Note that you will receive a track an trace to follow your package. Also note that you might need to pay tax etc when outside the European Union.

Returns

Although unlikely, the fossil or mineral can disappoint you and you have the right to return it. However, no product can be returned without first contacting us for return procedures. That way we can see how we can solve it. We will of course reimburse the return costs.